I am a small animal practitioner in a rural practice. When I began my research for the purchase of an ultrasound, I was concerned with 3 main issues: 1) balance between quality and cost of the machine, 2) training available for use of the machine, and 3) technical support for the machine. My search ended with the purchase of a Phillips EnVisor from the gentlemen at Core Ultrasound.
While researching ultrasound machines, I found the market offered numerous machines with numerous features at a wide range of prices. I was impressed with how the gentlemen of Core Ultrasound listened to what I wanted in an ultrasound for my specific practice. After they understood my needs and my budget, they matched me with a machine that gave me the best value for my dollar.
I have been surprisingly pleased with the quality of technical training available for my ultrasound. My first training was in-house. My sales representative was available for several hours to show me some basic imaging techniques. I have since attended the weekend class for basic imaging. As veterinarians, we attend a lot of continuing education. The weekend class was probably the most practical and useful continuing education I have attended.
I have not had technical problems with my ultrasound, but I did add a USB port. Again, my sales representative from Core Ultrasound was helpful.
Overall, my experience with my ultrasound has been very favorable, thanks to the gentlemen of Core Ultrasound. They are knowledgeable about their machines and they continue to be helpful after the sale of their products. On a personal note, they are entertaining to be around at veterinary convention.
Before becoming a Core Imaging client, I used another company and the difference between the two is amazing. Not only the equipment is of excellent quality and comes with an excellent comprehensive warranty, but Core Imaging will try and pair you with a machine that is correct for your level of use as a practicing veterinarian.
This is very important as there are various price ranges for machines and Core Imaging is not just trying to sell you the most expensive one.
Further, and as important, the continuing education is superb. It is in small groups, with top of the line veterinary specialist that teach in a comprehensive way, but also in a logical way for primary care veterinarians. I have attended in the past lectures and Labs from other companies and there were so many people attending and the Lab sessions did not provide the valuable information that I have gained from the continuing education given by Core Imaging.
Furthermore, I can always call my local representative with any questions I have regarding the equipment and the response is immediate or the same day. The representative is never too busy to address any questions regarding the equipment’s operation. Something that I have not noticed from the other company I have used.
In conclusion: I believe that ultrasound, both abdominal and cardiac, is very important and provides a valuable tool for us veterinarians in providing good medical care to our patients. Core Imaging provides an excellent choice both in equipment and education.
Just a note to let you know how much I love my new 8800. As you know, I’m a total neophyte regarding ultrasound, but trying to climb the learning curve. I use the machine many times every day and I’m thinking that I can actually see things now! Thanks for all your great support for a great machine!